CE-Deploy support

Get help. Share what you learn.

Join our Webex space to ask questions and learn from other CE-Deploy users.

Support is best effort. There is no guaranteed response time, including for paid memberships.

Start in the Webex space.

Connect with other CE-Deploy users for community support.

  1. Join the CE-Deploy Webex space. Use the Join Webex button to open the space.
  2. Browse the conversation. Look for an existing discussion that matches your question.
  3. Send a message if you need help. Describe the problem and include the details below. Keep follow-up information in the same thread.

Help us understand the problem.

Copy this template into your Webex message, email, or GitHub issue and fill in what you know.

CE-Deploy version:
Operating system and version:
Affected feature:
Environment (cloud or on-premises):
What I expected:
What actually happened (include any error message):
Steps to reproduce:
What I have already tried:
Sanitized screenshots or logs:

Before sharing: remove tokens, passwords, keys, customer information, and identifying device details from screenshots and logs. For account, billing, or sensitive questions, use email first and describe the problem without sending credentials.

Other ways to reach us.

Can’t use Webex at work, or prefer another route? Email and GitHub Issues are still available. The same best-effort support policy applies.

Email

Use email if Webex is unavailable, or for account, membership, billing, or sensitive questions.

chris.norman@hotmail.com

GitHub Issues

You can still report bugs or request features on GitHub if you prefer. Check existing issues before opening a new one.

Open GitHub Issues